Contact — KAT-5
// Get in touch

Let's talk about your infrastructure.

Tell us what you're building. We'll route the inquiry to the right person on our team and get back to you within one business day.

// What to include

The more context you share, the faster we can be useful.

You don't need to write a spec. A few sentences is plenty. The questions that help us route quickly: what you're trying to accomplish, the rough timeline, any vendor relationships already in motion (APC, Vertiv, or others), and whether you're working to a specific budget or RFP.

If it's an AI-readiness question, the form below has a path for that. If it's a trailer scheduling request for the mXc™, that has its own request flow on the mXc™ page. Anything else — the form below is the right place.

// What happens next

Three steps from form submission to scoped conversation.

Step 01

You submit the form.

It lands in our shared inbox immediately. No bot triage, no marketing automation funnel — just our actual team seeing your message.

Step 02

We route the inquiry.

The team member with the right context picks it up. Power and batteries go to one person, wireless to another, AI-readiness to the partnership team. Usually within a business day.

Step 03

We schedule a conversation.

Quick scoping call — typically 20-30 minutes. We figure out fit, scope, and what good next steps look like. No commitment to engage; just an honest read.

// Other paths

Or reach us directly.

The form is the fastest path for new conversations because it captures what we need up front. But if you'd rather email, call, or work through an existing channel relationship, those work too.

// Email

sales@kat-5.com

Goes to our shared sales inbox. Monitored every business day. Same response time as the form: within one business day.

// Phone

1-888-572-1917

Business hours, Eastern time. Leave a message after hours and we'll return the call the next business day.

// Referrals

Through your manufacturer rep

Were you referred by an APC AE, a Vertiv rep, or another manufacturer partner? Mention them on the form — or have them connect us directly. It helps us pick up context faster.